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COMMUNICATIONS STAFF
 

The Department of Communications is responsible for managing the communications function of the University of Pennsylvania School of Medicine and Health System. We do so by promoting and protecting the reputation of the institution and its physician and staff as well as creating awareness of the educational, research, and patient care activities of the Health System and School of Medicine.

Our Media Relations and Publications divisions are committed to serve all of the communications needs of the Health System -- which includes the Hospital of the University of Pennsylvania, Penn Presbyterian Medical Center, Pennsylvania Hospital, Clinical Care Associates, and Home Care & Hospice Service Programs -- as well as the School of Medicine.

We are dedicated to quickly respond to your information needs and encourage you to call our office if you have questions about the Health System or School of Medicine. Learn more about our people and visit our staff beat list to find information on specific subjects.

Patients seeking doctors or appointments should visit pennhealth.com.

   
MARC S. KAPLAN
Director of Communications
3535 Market Street, Mezzanine    
Philadelphia, PA 19104
(215) 662-2560   Fax (215) 349-8312
marc.kaplan@uphs.upenn.edu
  Marc has more than 20 years of experience in strategic communications serving the health care field. He held a similar leadership position at The Rockefeller University where he headed up the Office of Public Information, working with senior researchers and the staff of its hospital to make their achievements better known and understood. As Senior Communication Officer for The Robert Wood Johnson Foundation, Marc supervised numerous national communication programs in the area of public health, chronic care, end-of-life issues, AIDS, and substance abuse. As Director of Public Affairs for Consumer's Union (publisher of Consumer Reports), Marc helped put in place a media platform that enhanced the reputation of the non-profit institution and highlighted its work in the nation's 20 major media markets.

Marc has also worked in the health care practice of two leading New York-based public relations agencies, where he worked on accounts related to oncology, cardiovascular disease, and transplantation medicine. As President of his own health care public relations company, he worked with such clients as The Howard Hughes Medical Institutes, New York Presbyterian Hospital, The New York Blood Center, The Aspen Institute, and Columbia University Hospital's Children's Cancer Center.
Media Relations Division

HOLLY AUER
Senior Medical Communications Officer


3535 Market Street, Mezzanine    
Philadelphia, PA 19104
(215) 349-5659    Fax (215) 349-8312
holly.auer@uphs.upenn.edu

  Holly came to Penn Medicine following six years as a newspaper health care reporter. She has worked for The Buffalo News, The Post & Courier in Charleston, S.C. and the Scripps Howard News Service in Washington, D.C., and has freelanced for magazines including Glamour, Self and Prevention. She is the recipient of numerous national and statewide awards for her writing and editing. She is a graduate of Syracuse University, where she majored in magazine journalism, and she is currently pursuing a master’s degree in bioethics at Penn.
 
Beats Include:  
  • Abramson Cancer Center
  • Bioethics
  • Cardiology and Cardiovascular Medicine
  • Cancer
  • Center for Resuscitation Science
  • Emergency Medicine
  • Infectious Diseases
  • Penn Cardiovascular Institute
  • Trauma & Surgical Critical Care
  • Urology
OLIVIA FERMANO
Senior Medical Communications Officer
3535 Market Street, Mezzanine    
Philadelphia, PA 19104
(215) 349-5653   Fax (215) 349-8312
olivia.fermano@uphs.upenn.edu
  Olivia earned a BA in Communications from Glassboro State College (now Rowan University) and has a total of 18 years experience in health care public relations. Before specializing in media relations, she worked in hospital and health system marketing communications. She also has experience in print and broadcast advertising, media buying, publication feature writing, fundraising and special events, community relations, and employee communications.
 
Beats Include:  
  • Cardiothoracic Surgery
  • Gastroenterology
  • Gastrointestinal Surgery
  • Nursing
  • Orthopaedics
  • Pennsylvania Hospital
  • Radiology
  • Transplantation
  • Vascular Surgery
  • Women's Health
KIM GUENTHER
Medical Communications Officer
3535 Market Street, Mezzanine    
Philadelphia, PA 19104
(215) 662-6183   Fax (215) 349-8312
kim.guenther@uphs.upenn.edu
  Kim joined Penn Medicine following nearly four years in the healthcare practice of a leading public relations agency in Chicago, where she specialized in a range of therapeutic areas, including oncology, hematology, neurology, infectious diseases and pediatric obesity. She has broad experience in media and advocacy relations and led medical communications surrounding numerous data publications, medical meeting presentations and regulatory announcements. Kim is a graduate of Northwestern University where she received a Bachelor of Science in Radio/Television/ Film and Communication Studies.
 
Beats Include:  
  • Alzheimer's Disease
  • Dermatology
  • Endocrinology, Diabetes, & Metabolism
  • Geriatric Medicine
  • Neurology & Neurosurgery
  • Ophthalmology
  • Otorhinolaryngology
  • Penn Presbyterian Medical Center
  • Plastic Surgery
  • Psychiatry
  • Pulmonary & Critical Care
  • Rheumatology
  • Sleep
KAREN KREEGER
Senior Science Communications Manager
3535 Market Street, Mezzanine    
Philadelphia, PA 19104
(215) 349-5658   Fax (215) 349-8312
karen.kreeger@uphs.upenn.edu
  Karen is responsible for disseminating information about the discoveries from the basic science departments within the School of Medicine, which includes cancer biology, cell & developmental biology, biological aspects of infectious diseases, neurosciences, pathology and laboratory medicine, pharmacology, and biostatistics and epidemiology, among other duties. Karen previously held this position in the late 1990s.

Karen has held positions in both public affairs and science and medical writing. She was senior editor at The Scientist, as well as maintained a freelance communications business for several years, writing for such clients as Nature, the Howard Hughes Medical Institute, the Journal of the National Cancer Institute, and the Wistar Institute.

Karen holds an MS in Scientific and Technical Communication from Oregon State University (1992) and an MS in Marine Studies from the University of Delaware (1985). She is also an author of a book on non-traditional careers in science.
 
Beats Include:  
  • Basic Science
  • Biochemistry
  • Biophysics
  • Biostatistics
  • COX-2 Inhibitors
  • Cell & Developmental Biology
  • Epidemiology
  • Epilepsy
  • Genetics
  • Institute for Diabetes, Obesity & Metabolism
  • Institute for Medicine and Engineering
  • Insitute for Translational Medicine and Therapies
  • Laboratory Medicine
  • Microbiology
  • Neuroscience
  • Pathology
  • Pharmacology
  • Physiology
  • Vaccines
LEE-ANN LANDIS
Public Affairs Officer, Pennsylvania Hospital


800 Spruce Street    
Philadelphia, PA 19107
(215) 829-8043    Fax (215) 829-5165
landisl@uphs.upenn.edu

Lee-Ann handles media relations and all internal communications activities at Pennsylvania Hospital, including writing its bi-weekly employee newsletter and quarterly physician newsletter, developing internal and external communications strategies, and working closely with hospital management on events and major announcements.

Lee-Ann came to Pennsylvania Hospital after several years working in public relations agencies for both for-profit and not-for-profit clients. She has worked for clients in commercial real estate, theater, business associations and healthcare. She previously worked as the production and editorial coordinator of the Harvard Business School Bulletin, the alumni magazine of Harvard Business School. In a different kind of communications field, she served as case manager for 15 developmentally disabled clients in Anchorage, Alaska.

Lee-Ann is a graduate of Villanova University. While in school, she worked as an intern on the general assignment desk at NBC-10-TV in Philadelphia. She recently received her MBA from Rutgers University with a concentration in marketing. She has also been trained as a green belt in the practices of Lean Six Sigma.
YLONDA RUSSELL
Office Manager
3535 Market Street, Mezzanine    
Philadelphia, PA 19104
(215) 662-2560   Fax (215) 349-8312
ylonda.russell@uphs.upenn.edu
  Ylonda has been providing administrative support for the Department of Communications since October 2000. She coordinates the day-to-day operations of the department, handles budget development, invoice processing, front office reception and outgoing/incoming mail. She also assists in web research; maintenance of appropriate inventory; composes, reviews and edits documents; organizes and maintains files and databases; and general clerical support.

Ylonda has been with the Health System for more than 10 years and was previously with the Department of Dermatology.
   
Publications Division
JOHN SHEA, PhD
Director, Faculty Publications
3535 Market Street, Mezzanine   
Philadelphia, PA 19104
(215) 662-4802   Fax (215) 349-8312
john.shea@uphs.upenn.edu
 

John Shea is director of faculty and alumni publications at the University of Pennsylvania Health System and editor of Penn Medicine, the magazine of the Medical Center. He was founding editor of Penn Health Magazine, the publication for the University of Pennsylvania Health System (1995-98). He also writes official memos, speeches, and other items for the CEO and Dean.

Before coming to UPHS, he was manager of The Compass, the biweekly tabloid for University employees (1990-95). He was also an editor at The Pennsylvania Gazette, the University's alumni magazine, for five years. While earning his PhD degree in English from Penn, he served for several years as a teaching fellow and instructor. His undergraduate degree is from Columbia University.

SALLY SAPEGA
Director, Internal Communications
3535 Market Street, Mezzanine    
Philadelphia, PA 19104
(215) 662-4488   Fax (215) 349-8312
sally.sapega@uphs.upenn.edu
 

As editor of HUPdate and System News, Sally is responsible for seeking out story ideas, writing articles, taking photographs for stories, and coordinating both the design and the distribution. In her role as Director of Internal Communications, she is also responsible for helping craft strategic communications plans, writing memos and other communications for senior leadership members, and creating appropriate communications materials for special needs.

Sally holds a BA in Communications from Simmons College and graduated from Rowan University with a masters in Public Relations.

RACHEL EWING
New Media Specialist


3535 Market Street, Mezzanine
Philadelphia, PA 19104
(215) 349-5657 Fax (215) 349-8312
rachel.ewing@uphs.upenn.edu

 

Rachel is responsible for maintaining the PENN Medicine news website, supporting the expansion of multimedia content development, and coordinating electronic and new media communications within the department. She also provides editorial, research, and other support to PENN Medicine publications and media relations projects.

Rachel holds a BS in biology from Brandeis University and is pursuing an MS in Science Communication from Drexel University. She has previously worked as a consulting science writer and research assistant for the Deafness and Family Communication Center at the Children's Hospital of Philadelphia.

 

Department of Communications
3535 Market Street, Mezzanine Suite 60 • Philadelphia, PA 19104
P: (215) 662-2560 • F: (215) 349-8312
 


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